Order Management
Every order, every outlet, one live dashboard.
A central dashboard for hotel F&B and in-room service teams to receive, track, and fulfil orders from QR Menu, front desk, and other channels — with live status updates from kitchen to guest.
QR, front desk, phone
Order channels
4-stage live tracking
Status stages
Web-based, no install
Deployment
Single outlet to multi-property
Scale
Everything you need, nothing you don’t
Live Order Queue
Every incoming order lands in one real-time queue, sorted by outlet, priority, and time since placed.
Kitchen Display Mode
A dedicated screen view for kitchen and bar staff, built for speed under service pressure.
Status Tracking
Move orders through received → preparing → out for delivery → completed, visible to both staff and guests.
Staff Roles & Permissions
Assign order-handling permissions by outlet or role, so front desk, kitchen, and runners each see only what they need.
Order Analytics
Track peak order times, average fulfilment time, and top-selling items per outlet.
Multi-Property Ready
Built to scale from a single restaurant to a full resort or multi-property group.
Common questions about order management
No — Order Management sits alongside your POS (or our POS Integration product) to centralise order tracking and fulfilment across outlets.
Explore other products
Ready to make more of every guest journey?
Tell us where guests find you, where they drop off, and what you want to change. We’ll start with the right questions.